This Privacy Policy explains how ProsmartOffer (the “Site”, “we”, “us”, or “our”) gathers, uses, and shares your personal information when you visit our website, make use of our services, or complete a purchase at www.prosmartoffer.com (the “Site”), as well as when you get in touch with us about the Site (together referred to as the “Services”). Throughout this Privacy Policy, “you” and “your” refer to you as a user of the Services — whether you are a paying customer, a general visitor, or any other individual whose information we have gathered in accordance with this Privacy Policy.

We encourage you to read this Privacy Policy thoroughly. By accessing or using any of the Services, you acknowledge and consent to the collection, use, and disclosure of your information as outlined below. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our Services.

Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time — for example, to reflect updates to our practices or to meet operational, legal, or regulatory requirements. Any revised version will be published on the Site with an updated “Last updated” date, along with any other steps required under applicable law.

How We Collect and Use Your Personal Information

In order to deliver our Services, we gather personal information about you from several sources, as described below. The specific information we collect and how we use it will vary depending on the nature of your interactions with us.

Beyond the specific purposes described below, we may also use the information we collect to communicate with you, maintain and enhance the Services, fulfill legal obligations, enforce applicable terms of service, and safeguard the rights of us, our users, and others.

What Personal Information We Collect

The personal information we collect depends on how you engage with our Site and Services. When we refer to “personal information,” we mean any information that identifies, relates to, or can reasonably be associated with you. The categories and types of personal information we collect are outlined below.

Information You Provide Directly to Us

Information that you voluntarily submit through our Services may include:

• Contact details such as your name, address, phone number, and email address.
• Order information such as your name, billing and shipping addresses, payment confirmation, email address, and phone number.
• Account information such as your username, password, security questions, and other details used to secure your account.
• Customer support information including any content you include in messages or communications sent to us through the Services.

Certain features of our Services may require you to submit specific information. You may choose not to provide this information, though doing so may limit your ability to access or use certain features.

Information Collected Through Your Use of the Services

We may also automatically gather certain data about how you interact with our Services (“Usage Data”). To do this, we may employ cookies, pixels, and similar tracking technologies (“Cookies”). Usage Data may include details about how you navigate our Site and manage your account, including device and browser information, network connection details, IP address, and other interaction data.

Information We Receive from Third Parties

We may also receive information about you from external sources, including vendors and service providers who collect data on our behalf, such as:

• Platform providers that support our Site and Services, such as WordPress.
• Payment processors, who handle payment details (e.g., bank account, credit or debit card information, and billing address) to process transactions and fulfill your orders.
• When you visit our Site, open our emails, or engage with our Services or advertisements, we or our third-party partners may automatically gather certain information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information received from third parties will be handled in accordance with this Privacy Policy. Please also refer to the “Third Party Websites and Links” section below.

How We Use Your Personal Information

• Delivering Products and Services. We use your personal information to fulfill our contractual obligations, including processing payments, completing orders, sending account-related notifications (such as those concerning purchases, returns, or exchanges), managing your account, arranging shipping, and supporting any related features or functionalities.
• Marketing and Advertising. We may use your personal information to send you promotional communications via email, text, or post, and to display relevant advertisements on our Site or elsewhere. This may involve using your data to tailor the Services and advertising to your interests.
• Security and Fraud Prevention. We use your personal information to identify, investigate, and respond to potentially fraudulent, illegal, or harmful activity. If you register an account, you are responsible for keeping your login credentials secure. We strongly advise against sharing your username, password, or access details with anyone. If you suspect your account has been compromised, please contact us right away.
• Customer Communication and Service Improvement. We use your personal information to deliver customer support and continuously improve our Services. This serves our legitimate interest in being responsive to users, providing an effective experience, and sustaining our business relationships.

Cookies

Like most websites, we make use of Cookies on our Site. We use Cookies to operate and enhance our Site and Services (including remembering your preferences and actions), to conduct analytics, and to better understand how users interact with our Services — all in our legitimate interest to administer and improve what we offer. We may also permit third-party service providers to place Cookies on our Site to refine the products, Services, and advertising delivered to you here and on other platforms.

Most browsers accept Cookies by default, but you can adjust your browser settings to block or delete them at any time. Please note that disabling Cookies may affect your experience and could prevent certain features or functions of the Services from operating correctly. Blocking Cookies may also not fully prevent the sharing of information with our advertising partners and other third parties.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for the purpose of fulfilling contracts, serving legitimate business interests, or for other reasons permitted by this Privacy Policy. These situations may include:

• Sharing with vendors or service providers acting on our behalf (e.g., for IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• Sharing with business and marketing partners to deliver services and show you relevant advertising. These partners will handle your information according to their own privacy policies.
• Sharing with third parties when you request or consent to it — for example, to ship a product or when using social media widgets or login integrations.
• Sharing within our group of affiliated companies for legitimate business purposes.
• Sharing in the context of a business transaction such as a merger or acquisition, to fulfill legal obligations (including responding to legal process), to enforce our terms of service, or to protect our rights and those of our users.

We disclose the following categories of personal information for the purposes described in this Privacy Policy:

We do not use or share sensitive personal information without your consent, nor do we use it to draw inferences about your characteristics.

Third Party Websites and Links

Our Site may contain links to websites or platforms operated by third parties. If you choose to follow these links, we encourage you to carefully review the privacy policies, security practices, and terms of those sites, as they are not under our control and we are not responsible for their content, accuracy, or reliability. Information shared on public platforms — including third-party social media networks — may be visible to other users without any restriction on how it is used. The presence of a link on our Site does not imply that we endorse the linked platform or its operators, unless explicitly stated.

Children’s Data

Our Services are not designed for use by children, and we do not knowingly collect personal information from minors. If you are the parent or guardian of a child who has submitted personal information to us, please get in touch using the contact details below and we will arrange for its deletion.

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security system is entirely foolproof, and we are unable to guarantee absolute security for your information. Data you transmit to us may also be at risk during transit. We recommend avoiding insecure channels when sharing sensitive or confidential information with us.

The length of time we retain your personal information varies depending on factors such as whether it is needed to maintain your account, deliver Services, meet legal requirements, or resolve disputes and enforce our policies.

Your Rights

Depending on your location, you may be entitled to some or all of the rights listed below with respect to your personal information. These rights are not unconditional, may only apply in specific circumstances, and we may decline certain requests as permitted by applicable law.

• Right to Access / Know: You may request access to the personal information we hold about you, including how we use and share it.
• Right to Delete: You may request that we delete personal information we hold about you.
• Right to Correct: You may request that we correct any inaccurate personal information in our records.
• Right of Portability: You may request a copy of your personal information and ask that it be transferred to a third party, subject to certain conditions.
• Restriction of Processing: You may ask us to stop or limit the processing of your personal information in certain circumstances.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time.
• Right to Appeal: If we decline to act on your request, you may have the right to appeal that decision by responding directly to our refusal.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out at any time using the unsubscribe link in those messages. Please note that opting out of promotional emails does not affect non-promotional communications, such as order confirmations or account-related messages.

To exercise any of these rights, please use the options available on our Site or reach out using the contact information below.

We will not treat you differently or unfairly for exercising your rights. We may need to verify your identity (such as through your email address or account information) before fulfilling a request. You may also designate an authorized agent to submit requests on your behalf; however, we will require evidence that the agent has been authorized to act for you, and we may ask you to verify your identity directly with us. We will respond to all requests within the timeframes required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please reach out to us using the contact details below. If you are unsatisfied with our response, you may have the right to escalate the matter to your local data protection authority, or to appeal our decision by contacting us again at the details provided.

International Users

Please be aware that your personal information may be transferred to, stored in, or processed in countries outside of where you reside. Our staff and third-party service providers operating in these countries may also process your information.

Where personal information is transferred out of Europe, we will rely on recognized legal mechanisms such as the European Commission’s Standard Contractual Clauses — or equivalent instruments issued by the relevant UK authority — unless the destination country has already been deemed to offer an adequate level of data protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please reach out to us via our contact page.