OVERVIEW

This website is owned and operated by ProsmartOffer. When we use the words “we”, “us” or “our” anywhere on this site, we are referring to ProsmartOffer. We make this website — along with all of its information, tools, and Services — available to you, the user, on the condition that you fully accept all terms, conditions, policies, and notices outlined here.

When you browse our site and/or complete a purchase, you are participating in our “Service” and you agree to be legally bound by the terms and conditions below (“Terms of Service” or “Terms”), as well as any additional terms, conditions, or policies referenced within or linked to this document. These Terms of Service apply to every person who accesses this site, including but not limited to visitors, vendors, customers, merchants, and those who contribute content.

We strongly encourage you to read these Terms of Service in full before you begin using our website. By accessing or using any portion of this site, you confirm your agreement to these Terms of Service. If you do not accept all of the terms and conditions set out in this agreement, you are not permitted to access the website or use any of its Services. Where these Terms of Service constitute an offer, acceptance is strictly limited to the terms stated herein.

Any additional features or tools introduced to the store in the future will also fall under these Terms of Service. The most up-to-date version of these Terms of Service is always available on this page. We hold the right to update, amend, or replace any part of these Terms of Service at any time by publishing the revised version on our website. It is your responsibility to visit this page regularly to stay informed of any changes. Continuing to use or access the website after changes have been published will be considered your acceptance of those changes.

Our store is powered by Shopify Inc., which supplies the e-commerce infrastructure that enables us to provide our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

• By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province, or that you have provided consent for any minor dependents in your care to use this site.
• Our products and Services must not be used for any illegal or unauthorized purpose. You are also required to comply with all applicable laws within your jurisdiction when using the Service, including copyright regulations.
• Transmitting malicious code, worms, or viruses of any kind is strictly prohibited.
• Any breach or violation of these Terms will lead to the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

• We hold the right to deny Service to any individual, at any time, for any reason.
• You acknowledge that your content (with the exception of credit card details) may be transmitted without encryption and may involve (a) transfer across multiple networks and (b) adjustments to meet the technical requirements of those networks or connected devices. Credit card data is always encrypted when transmitted over networks.
• Without our express written consent, you are not permitted to reproduce, copy, duplicate, sell, resell, or otherwise exploit any part of the Service, its use, or access to it.
• Section headings within this agreement are purely for organizational purposes and carry no legal weight in interpreting these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make no guarantee regarding the accuracy, completeness, or currency of the information published on this site. All content is provided for general informational purposes only and should not be treated as the sole basis for any decision-making without consulting more reliable, accurate, or current sources. You assume all risk when relying on the material found on this site.

This site may include historical content that is no longer current; such content is provided for reference only. We may alter the content of this site at any time, though we are under no obligation to keep any information up to date. You accept that monitoring the site for any updates or changes is your own responsibility.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

• Product prices may be revised at any time and without prior notice.
• We reserve the right to alter, suspend, or permanently discontinue the Service — or any component of it — at any time and without notice.
• We bear no responsibility to you or any third-party for any pricing changes, modifications, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products or Services may only be accessible through our website. Such items may be available in limited quantities and are eligible for return or exchange solely as outlined in our Refund Policy: [LINK TO REFUND POLICY]

While we have taken every reasonable step to display product colors and images as accurately as possible, we cannot guarantee that the colors shown on your screen will be a precise representation of the actual product.

We retain the right — though not the obligation — to restrict the sale of our products or Services to specific individuals, geographic areas, or jurisdictions, and may do so on a case-by-case basis. Product descriptions and pricing may be changed at any time without notice, entirely at our discretion. We reserve the right to withdraw any product from sale at any time. Any product or Service offering on this site is considered void in locations where it is not permitted.

We do not guarantee that products, Services, or any other material you acquire through us will meet your expectations, nor that errors within the Service will be resolved.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We hold the right to decline any order at our discretion. We may also restrict or cancel purchase quantities on a per-person, per-household, or per-order basis, including orders linked to the same account, credit card, or billing/shipping address. Should an order be modified or cancelled, we will endeavor to reach you using the contact details you provided at the time of purchase. We reserve the right to reject orders that appear, in our judgment, to be placed by resellers or distributors.

You are required to supply accurate, current, and complete billing and account details when making purchases through our store. You also agree to keep your account information up to date — including your email address and payment details — so that we can process transactions and communicate with you effectively.

For further information, please refer to our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 – OPTIONAL TOOLS

We may grant you access to third-party tools that are entirely outside our supervision, control, or involvement. You acknowledge that such tools are made available “as is” and “as available,” without any warranties or endorsements of any kind from us. We accept no liability for any outcomes arising from your use of these optional third-party tools.

Your decision to use any such tools is made entirely at your own risk. We encourage you to review and understand the terms set by the relevant third-party providers before using their tools.

We may also introduce new Services, features, or tools through the website in the future, all of which will be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and Services offered through our site may originate from or link to third-party sources. Any third-party links on our site may redirect you to external websites that have no affiliation with us. We take no responsibility for reviewing, verifying, or endorsing any third-party content, products, or websites, and we accept no liability in connection with them.

We are not accountable for any harm or loss resulting from transactions or interactions with third-party websites. Before engaging with any third-party platform, we encourage you to thoroughly review their policies and procedures. Any complaints or concerns regarding third-party products or services should be directed to the respective third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Whether submitted at our request or on your own initiative — including ideas, suggestions, proposals, plans, contest entries, or any other material sent via email, postal mail, or through the site (collectively referred to as “comments”) — you grant us the unrestricted right to edit, copy, publish, distribute, translate, and otherwise use such comments in any format and at any time. We have no obligation to (1) keep any comments confidential; (2) offer any compensation for comments; or (3) reply to any comments submitted.

We may — but are not required to — review, edit, or remove any content that we, at our sole discretion, consider unlawful, harmful, offensive, or in violation of any intellectual property rights or these Terms of Service.

You confirm that your comments will not infringe on any third-party rights and will not contain unlawful, abusive, or obscene material. You must not misrepresent your identity or use a false email address. You bear full responsibility for the accuracy of any comments you submit. We assume no responsibility or liability for comments posted by you or any other party.

SECTION 10 – PERSONAL INFORMATION

The handling of any personal information you provide through our store is governed by our Privacy Policy, available here: [LINK TO PRIVACY POLICY]

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, content on our site or within the Service may contain typographical errors, inaccuracies, or omissions pertaining to product details, pricing, promotions, shipping costs, delivery timeframes, or availability. We reserve the right to correct such errors, update information, or cancel orders at any time without prior notice — even after an order has been submitted.

We are under no obligation to update or clarify any information on the site or within the Service, including pricing, unless required to do so by law. The absence of a specified update date does not imply that all information on the site is current or accurate.

SECTION 12 – PROHIBITED USES

Beyond the restrictions already outlined in these Terms of Service, you are expressly prohibited from using this site or its content: (a) for any unlawful purpose; (b) to encourage or facilitate illegal activities; (c) to breach any applicable international, federal, provincial, or local laws or regulations; (d) to infringe on our intellectual property rights or those belonging to others; (e) to engage in harassment, abuse, discrimination, or intimidation of any kind based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or deceptive information; (g) to introduce viruses or any other harmful code that could disrupt the Service or related systems; (h) to gather personal data belonging to others without authorization; (i) to engage in spamming, phishing, scraping, or similar activities; (j) for obscene or immoral purposes; or (k) to undermine or bypass any security mechanisms of the Service or related websites. We retain the right to terminate access to the Service for any user found in violation of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We make no guarantee that the Service will be continuously available, timely, secure, or free of errors. Nor do we warrant that any results obtained through the Service will be accurate or dependable.

You acknowledge that we may suspend the Service for any duration or discontinue it entirely at any time, without prior notice.

Your use of — or inability to use — the Service is entirely at your own risk. Unless expressly stated otherwise, all products and Services delivered through the Service are provided on an “as is” and “as available” basis, with no warranties or conditions of any kind, whether express or implied.

Under no circumstances shall ProsmartOffer, or any of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or damages of any nature — including but not limited to lost profits, lost revenue, loss of data, or replacement costs — arising from your use of the Service or any product obtained through it, regardless of the legal basis for such a claim. In jurisdictions where limitations on incidental or consequential damages are not permitted, our liability will be restricted to the fullest extent allowed by applicable law.

SECTION 14 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ProsmartOffer — along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees — against any claims, demands, or expenses, including reasonable legal fees, brought by any third-party as a result of your violation of these Terms of Service or any incorporated documents, or your infringement of any law or third-party rights.

SECTION 15 – SEVERABILITY

Should any provision of these Terms of Service be found to be unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent permitted under applicable law. The unenforceable portion will be considered removed from these Terms of Service, and this finding will not affect the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Any obligations or liabilities that arose prior to the termination of this agreement will continue to remain in effect following termination.

These Terms of Service remain active unless and until either party chooses to end them. You may end this agreement at any time by informing us that you wish to discontinue using our Services or by simply ceasing to use our site.

If we determine, at our sole discretion, that you have failed — or that there is reasonable cause to suspect you have failed — to comply with any of these Terms, we may terminate this agreement immediately and without notice. You will remain responsible for any outstanding amounts owed as of the termination date, and we may revoke your access to our Services in full or in part.

SECTION 17 – ENTIRE AGREEMENT

Our failure to enforce any right or provision contained in these Terms of Service will not be interpreted as a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules we publish on this site in relation to the Service, represent the complete and exclusive agreement between you and us concerning your use of the Service. They supersede all prior communications, proposals, or agreements — whether verbal or written — between the two parties, including any earlier versions of these Terms of Service.

Ambiguities in the language of these Terms of Service shall not be interpreted against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service, along with any separate agreements under which we provide Services to you, shall be governed by and interpreted in accordance with the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms of Service is always available for review on this page. We reserve the right, at our sole discretion, to revise, update, or replace any portion of these Terms at any time by publishing the updated version on our website. It is your responsibility to check back regularly for any changes. Your continued use of or access to the website following the publication of any revised Terms of Service constitutes your acceptance of those revisions.

SECTION 20 – CONTACT INFORMATION

For any questions or concerns regarding these Terms of Service, please reach out to us via our contact page.

Our contact details are listed below: ProsmartOffer